Important security notice
Beware of fraudulent WhatsApp messages!
Dear Guests,
We would like to make you aware that fraudulent WhatsApp messages are currently circulating, falsely claiming to have been sent by our hotel. These messages ask guests to confirm their reservations and/or enter their payment details.
Unfortunately, our external booking system has also been affected by a cyberattack. According to the information currently available to us, telephone numbers and booking details may have been compromised. Other tourism organizations and booking platforms, including Booking.com and feratel, have also been affected by similar incidents.
PLEASE BE EXTRA VIGILANT!
The WhatsApp messages currently being sent DO NOT originate from us!
Important information:
- The booking reference number stated in the WhatsApp message does not match your actual reservation number with our hotel.
- The person shown in the message is not employed by us and has absolutely no authorization to send WhatsApp messages on behalf of Hotel Sportalmmm.
- We will never ask you through these messages to enter or disclose personal information or credit card details.
What you should do:
- DO NOT click on any links contained in these messages.
- DO NOT disclose any personal information or payment details.
- DO NOT reply to the message.
- Block the sender and delete the message.
If you are unsure or have received such a message, please contact us directly via info@sportalmmm.com or by telephone on +43 6452 4006, using our official contact details.
We sincerely regret this unpleasant situation and kindly ask you to remain particularly vigilant.
The safety and trust of our guests are extremely important to us.
Kind regards,
The Dolschek Family & Stefanie Schörghofer
Hotel Sportalmmm **** Zauchensee